NotificationFX is a simple to use Cisco phone notification software, ideal for urgent communications in escalating scenarios for Cisco contact centers.

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NotificationFX is a simple to use Cisco phone notification software, it can reach all appropriate Cisco IP devices from a single interface and can send notifications to all or specifically selected Cisco VoIP phones and IP speakers. NotificationFX allows organizations to perform mass notifications using Cisco phones with simple text, audio messages or live paging.

NotificationFX - Cisco Phone Urgent Notification Software

NotificationFX – Cisco Phone Notification Software

 

NotificationFX - Cisco Phone Emergency Notification Software

NotificationFX – Cisco Phone Notification Software – Key features :-

  • Mass notification for VOIP enabled devices
  • Simple Text/Audio messages to Cisco VoIP Phones
  • Notification and Paging to ALL Cisco VoIP phones in the CUCM across all clusters
  • Live Paging to Phones and IP Speakers
  • Send from multiple sources:

XML Service on IP Phone

Web browser

REST API

  • Dynamic destinations based on filters
  • i.e. Send to a device pool, location, region etc.

 

Licensing

NotificationFX – Cisco Phone Notification System is a multi-user/seat annual subscription license that is sold in license increments of 1000.

If you have under 3000 phones you can get a FREE / Trial Edition from our free software section on this website. There are some minor restrictions in this version (Pre-Recorded Audio. Text To Speech (TTS)),  however, it is still a very useful and powerful notification application.

If you have more then 3000 phones or want to unlock the restrictions on NotificationFX FREE / Trial Edition then you must license for the number of physical configured Cisco VoIP phones (No Analogue, IP Communicator, Jabber) that are in your CUCM(s) across all clusters.

This will give you the ability to page send notifications, without restriction,  to any and all of the Cisco VoIP phones that are in your CUCM(s) on any cluster.

 

Free / Trial Edition

We are pleased to give you a license for the Free / Trial Edition of NotificationFX so that you can try it out for yourself.

The Free / Trial Edition of NotificationFX is for customers with less than 3000 physically configured Cisco VoIP phones in the CUCM(s) across all clusters.

The FREE Edition of NotificationFX is fully functional but with a few restrictions (Pre-Recorded Audio. Text To Speech (TTS)).

If your estate is greater than 3000 phones and you would like to trial PhoneFX then please contact us for further details.

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If you want to have all the scalability and functionality of the full Edition, then contact our sales team at sales@unifiedfx.com

 

NotificationFX Systems Requirements

Application

  • Windows 7/8/10, Windows Server 2008 R2 or greater
  • Microsoft .Net Framework 4.5
  • 2.0GHz (Dual Core) CPU
  • 500Mb free Hard Drive Space
  • 4GB Ram
  • VMWare Supported
  • Modern Web browser i.e Chrome, Firefox, Safari, IE 10+

 

Note: If installing on Windows 7 or Windows Server 2008 R2 then Windows Management Framework 3.0 is also required:https://www.microsoft.com/en-us/download/details.aspx?id=34595

 

Unified Communications Manager

  • CUCM version 8.0 (or above)
  • Appropriate CUCM License capacity for new phones (if required)
  • Phone Web Server Enabled (For Gathering topology information)

Note: On some occasions, a CUCM update or device pack may be required to support new phone models

 

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